The evolution of retail store into an experience center - Microsoft Dynamics 365 Blog

With more and more customers looking to digital channels for product information, feedback, and insights, the role of the store is changing from a place that simply houses and transacts products to another integral step in building and differentiating customer experience. While this transformation has been taking place these past several years, the recent impact

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The evolution of retail store into an experience center - Microsoft Dynamics 365 Blog

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